職場談話技巧

1.以最婉約的方式傳遞壞消息句型:我們似乎碰到一些狀況… 

你剛剛才得知,一件非常重要的案子出了問題,如果立刻衝到上司的辦公室里報告這個壞消息,就算不干你的事,也只會讓上司質疑你處理危機的能力,弄不好還惹來一頓罵,把氣出在你頭上。此時,你應該以不帶情緒起伏的聲調,從容不迫的說出本句型,千萬別慌慌張張,也別使用”問題”或”麻煩”這一類的字眼;要讓上司覺得事情並非無法解決,而”我們”聽起來像是你將與上司站在同一陣線,並肩作戰。 


2.上司傳喚時責無旁貸句型:我馬上處理。 

冷靜、迅速的做出這樣的回答,會令上司直覺的認為你是名有效率、聽話的好部屬;相反,猶豫不決的態度只會惹得責任本就繁重的上司不快。夜裡睡不好的時候,還可能遷怒到你頭上呢! 


3.表現出團隊精神句型:安琪的主意真不錯! 

安琪想出了一條連上司都讚賞的絕妙好計,你恨不得你的腦筋動得比人家快;與其拉長臉孔、暗自不爽,不如偷沾他的光。方法如下:趁著上司聽得到的時刻說出本句型。在這個人人都想爭著出頭的社會裡,一個不妒嫉同事的部屬,會讓上司覺得此人本性純良、富有團隊精神,因而另眼看待。 


4.說服同事幫忙句型:這個報告沒有你不行啦! 

有件棘手的工作,你無法獨力完成,非得找個人幫忙不可;於是你找上了那個對這方面工作最拿手的同事。怎麼開口才能讓人家心甘情願的助你一臂之力呢?送高帽、灌迷湯,並保證他日必定回報;而那位好心人為了不負自己在這方面的名聲,通常會答應你的請求。不過,將來有功勞的時候別忘了記上人家一筆。 


5. 巧妙閃避你不知道的事句型:讓我再認真的想一想,三點以前給您答复好嗎? 

上司問了你某個與業務有關的問題,而你不知該如何做答,千萬不可以說”不知道”。本句型不僅暫時為你解危。也讓上司認為你在這件事情上頭很用心,一時之間竟不知該如何啟齒。不過,事後可得做足功課,按時交出你的答复。 


6.智退性騷擾句型:這種話好像不大適合在辦公室講喔! 

如果有男同事的黃腔令你無法忍受,這句話保證讓他們閉嘴。男人有時候確實喜歡開黃腔,但你很難判斷他們是無心還是有意,這句話可以令無心的人明白,適可而止。如果他還沒有閉嘴的意思,即構成了性騷擾,你可以向有關人士舉發。 


7.不著痕蹟的減輕工作量句型:我了解這件事很重要;我們能不能先查一查手頭上的工作,把最重要的排出個優先順序? 

不如當下就推辭。首先,強調你明白這件任務的重要性,然後請求上司的指示,為新任務與原有工作排出優先順序不著痕蹟的讓上司知道你的工作量其實很重,若非你不可的話,有些事就得延後處理或​​轉交他人。 


8.恰如其分的討好句型:我很想知道您對某件案子的看法…… 

許多時候,你與高層要人共處一室,而你不得不說點話以避免冷清尷尬的局面。不過,這也是一個讓你能夠贏得高層青睞的絕佳時機。但說些什麼好呢?每天的例行公事,絕不適合在這個時候被搬出來講,談天氣嘛,又根本不會讓高層對你留下印象。此時,最恰當的莫過於一個跟公司前景有關,而又發人深省的話題。問一個大老闆關心又熟知的問題,但他滔滔不絕的訴說心得的時候,你不僅獲益良多,也會讓他對你的求知上進之心刮目相看。 


9.承認疏失但不引起上司不滿句型:是我一時失察,不過幸好…… 

犯錯在所難免,但是你陳述過失的方式,卻能影響上司心目中對你的看法。勇於承認自己的疏失非常重要,因為推卸責任只會讓你看起來就像個討人厭、軟弱無能、不堪重用的人,不過這不表示你就得因此對每個人道歉,訣竅在於別讓所有的矛頭都指到自己身上,坦承卻淡化你的過失,轉移眾人的焦點。 


10.面對批評要表現冷靜句型:謝謝你告訴我,我會仔細考慮你的建議。 

自己苦心的成果卻遭人修正或批評時,的確是一件令人苦惱的事。不需要將不滿的情緒寫在臉上,但是卻應該讓批評你工作成果的人知道,你已接收到他傳遞的信息。不卑不亢的表現令你看起來更有自信、更值得人敬重,讓人知道你並非一個剛愎自用、或是經不起挫折的人。

To my friends, who involve in direct sales or MLM:

Guys, are just the same with me, a promoter of


a brand or a company. We don't know how is the


company works behind us, we don't know how is


the whole buisness run, we even don't know what is


the true position we are in our company's marketing


strategy blue print.


So tell me folks, what makes you so proud until take


photos, writing blog to express that you have


already... grow up? Sorry, this is just the begin you


have been train to be a loyalty staff. Other than that


you are nothing.
I told my friends how I look into their buisness, they


said I was too yong, no need try to understand the


whole system, as long as you can make money.


Well, it means I not suitable yet for the buisness,


and they story again "Never try never know, gave


yourself a change use a small capital to make gold


in furture." Sould like the loyalty prist told us, "My


son, we should not discuss about GOD, it was guity"
I use my mortal eyes look into you, what was show


in front of me was a men who keep study the


scientist report, and deeptly excitation by the company system 


which is suitable for all human race, just like drug, or maybe panadol. You need some today to cut down your pain, but if the 


problem doesn't solve now, you need more in fucture.


Well, I might be wrong but please make sure you are right if you 


still want to throw your-self into the position. Hope you well 


develop in your buisness, and hope for myself too.










Love & Peace ^^v

When your lover admire ohters...

Finally... i coming back again, as i have thousand of things want said to someone but can't find anyone also. i don't know how is you guys fell while your lover or the one sleep beside you admire some others boys and you just figure out that you are the 3rd party in their complicated relation.
Just imagine our relation is perfect and we have done many things that others couple in same age didn't done before. It was just i thought, facebook relation states change without my knowledge, sms in hand phone found the other boy's love message and all this things just happened around 2 days during her hometown trip, just wonder why we so easy to be destroy. I blank, doing research, and finally found i am the 3rd party. Don't know whether i should told the boy shouldn't kacau anymore... Just felt i am so

Day before back to KL

Today is just last day that sharing time with my family. Felt quite happy^^ as buy all things mom and dad paid all the bills (don’t said I am bad, I am sure most of you guys study in college think that way also^^). Mom and dad didn't know that i was working for my girlfriend's camera budget. I just story them i am go for industry training. Yup, i am sure that my dear girl friend always told me either in implied or in express way that she was poor and need a powerful DSLR camera for her homework. But one things i was wonder... did she so poor enough as she described to me? Never mind, i got 100% confident to get those information if i wish. Most important is get the money 1st. But, the true is i cut off my time with family for money, for her. I didn't even knew she understand what i do for her is the limit i can push up at this time. I am still a 19 college student. I would also wish to spend my time with family for reasonable period. At least one semester one week is enough.

I just got a bit regret that I interview this job. I mean until just now. I almost forgot how I knew this friend – Miew miew … maybe because of consider as Joe’s “ex-girlfriend”? She remind me that the decision that I made was none of other’s business. I can reject my girlfriend’s demand anytime just a call. What I decide at the time is I want do something to help her. I read lots of books about the right way to control our emotion or may EQ? to survive in this world. I thought I know lots of things. Miao’s blog just remind me that I am just a college student, not even step in my building industry. Sure I learn a lot but if didn’t apply in my jobs and life is just a waste! APPLY is just equal important as LEARNING, I heard those word almost one year ago told by Joe. What I learn this time was:

Stop plan analyzing, but start to solve it!!!

Always planning = Do Nothing!!!

If fail, then find a new way lar!!!

Won’t die what?

Talk about Miao-miao she also always think so much to develop her life, just like me. One of the reason I admire this kind of person is she proof that she is weak and powerless now, but never give up. Not only to prove to others but I consider in her heart got another one person she had to do something for the person. That person? I didn’t mean family or boyfriend this kind of staff but self principle. For me, I always think proud of myself and I must proof to myself that I can made it better, even what kind situation, if others can done it, why I can’t? So maybe we can consider same type of people – People who start build up their own character. I found that some of my friends had start to build he or her personality character. A sign of start to build up character have a own direction that may not change but only adjustable, start to have some demand of their life and many other… If want further understand book a time I explain for you. [Change per hour Xp]. Some of my friend had start to build up their character for example: Eva, Miew Yan Joe, Siang Yong, Silver, Andy, Dennis Bok, Kenji How, and even my roommate. So glad that my surrounding people start to form and fix their character so that just more easy to deal with them. Such as, tomorrow he book my time to have a trip to KLCC, than he should not let me airplane, as we more develop, we had more things to do. If you have a date with other than make sure you will present in time, as others may put down something to admit you. Hope all my friend won’t simply name the word “到时才看”anymore. This is so unrescept to other’s honor. Maybe my word is sharp here but tries to memories my word while you late for your interview in your company. I am sure your boss will have a “NICE” meeting with you for the reason you late.